Terms Of Service

Actify Automations LLC

Last Update: July 11, 2025

By accessing or using the services of Actify Automations LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services available at https://actifyautomations.com (the "Service").


  1. Services

  2. Client Responsibilities

  3. Payment Terms & Billing

  4. Data Protection & Confidentiality

  5. Intellectual Property

  6. Service Levels & Support

  7. Disclaimers & Limitation of Liability

  8. Termination

  9. Force Majeure

  10. Governing Law & Dispute Resolution

  11. Performance Claims

  12. General Provisions

  13. Contact Information


By accessing or using the services of Actify Automations LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services available at https://actifyautomations.com (the "Service").


  1. Services

  2. Client Responsibilities

  3. Payment Terms & Billing

  4. Data Protection & Confidentiality

  5. Intellectual Property

  6. Service Levels & Support

  7. Disclaimers & Limitation of Liability

  8. Termination

  9. Force Majeure

  10. Governing Law & Dispute Resolution

  11. Performance Claims

  12. General Provisions

  13. Contact Information


By accessing or using the services of Actify Automations LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services available at https://actifyautomations.com (the "Service").


  1. Services

  2. Client Responsibilities

  3. Payment Terms & Billing

  4. Data Protection & Confidentiality

  5. Intellectual Property

  6. Service Levels & Support

  7. Disclaimers & Limitation of Liability

  8. Termination

  9. Force Majeure

  10. Governing Law & Dispute Resolution

  11. Performance Claims

  12. General Provisions

  13. Contact Information


1. Services

  • 1.1 Service Offerings

    We provide comprehensive automation services including:

    LeadEngage by Actify Automations: Managed lead automation service handling new lead engagement and database reactivation through AI-driven conversations and multi-channel campaigns.

    CustomFlow by Actify Automations: Bespoke automation service analyzing your unique processes and building custom automation solutions with ongoing management.

    InvoiceFlow by Actify Automations: Specialized automation service for invoice and utility bill processing with complete data extraction, validation, and system integration.

    1.2 Service Delivery Model

    All services are delivered as fully managed solutions where we build, deploy, and operate automation systems on your behalf. You receive the benefits of automation without managing any technology infrastructure.

    1.3 Future Services

    We may introduce additional automation services, marketing materials, case studies, and informational resources. New services will be subject to these Terms unless otherwise specified.

1. Services

  • 1.1 Service Offerings

    We provide comprehensive automation services including:

    LeadEngage by Actify Automations: Managed lead automation service handling new lead engagement and database reactivation through AI-driven conversations and multi-channel campaigns.

    CustomFlow by Actify Automations: Bespoke automation service analyzing your unique processes and building custom automation solutions with ongoing management.

    InvoiceFlow by Actify Automations: Specialized automation service for invoice and utility bill processing with complete data extraction, validation, and system integration.

    1.2 Service Delivery Model

    All services are delivered as fully managed solutions where we build, deploy, and operate automation systems on your behalf. You receive the benefits of automation without managing any technology infrastructure.

    1.3 Future Services

    We may introduce additional automation services, marketing materials, case studies, and informational resources. New services will be subject to these Terms unless otherwise specified.

1. Services

  • 1.1 Service Offerings

    We provide comprehensive automation services including:

    LeadEngage by Actify Automations: Managed lead automation service handling new lead engagement and database reactivation through AI-driven conversations and multi-channel campaigns.

    CustomFlow by Actify Automations: Bespoke automation service analyzing your unique processes and building custom automation solutions with ongoing management.

    InvoiceFlow by Actify Automations: Specialized automation service for invoice and utility bill processing with complete data extraction, validation, and system integration.

    1.2 Service Delivery Model

    All services are delivered as fully managed solutions where we build, deploy, and operate automation systems on your behalf. You receive the benefits of automation without managing any technology infrastructure.

    1.3 Future Services

    We may introduce additional automation services, marketing materials, case studies, and informational resources. New services will be subject to these Terms unless otherwise specified.

2. Client Responsibilities

2.1 Information and Cooperation

Clients must:

  • Provide accurate and complete business information

  • Grant necessary access to systems and data required for service delivery

  • Respond promptly to our communications within agreed timeframes

  • Participate in discovery sessions and testing phases as outlined in service agreements

2.2 Compliance

Clients must:

  • Comply with all applicable laws, regulations, and ethical guidelines

  • Ensure their use of our services does not violate third-party rights

  • Maintain appropriate permissions for data we process on their behalf

  • Adhere to agreed payment schedules and service terms

2.3 Consequences of Non-Compliance

Failure to meet these responsibilities may result in service delays, suspension, or termination without refund.

2. Client Responsibilities

2.1 Information and Cooperation

Clients must:

  • Provide accurate and complete business information

  • Grant necessary access to systems and data required for service delivery

  • Respond promptly to our communications within agreed timeframes

  • Participate in discovery sessions and testing phases as outlined in service agreements

2.2 Compliance

Clients must:

  • Comply with all applicable laws, regulations, and ethical guidelines

  • Ensure their use of our services does not violate third-party rights

  • Maintain appropriate permissions for data we process on their behalf

  • Adhere to agreed payment schedules and service terms

2.3 Consequences of Non-Compliance

Failure to meet these responsibilities may result in service delays, suspension, or termination without refund.

2. Client Responsibilities

2.1 Information and Cooperation

Clients must:

  • Provide accurate and complete business information

  • Grant necessary access to systems and data required for service delivery

  • Respond promptly to our communications within agreed timeframes

  • Participate in discovery sessions and testing phases as outlined in service agreements

2.2 Compliance

Clients must:

  • Comply with all applicable laws, regulations, and ethical guidelines

  • Ensure their use of our services does not violate third-party rights

  • Maintain appropriate permissions for data we process on their behalf

  • Adhere to agreed payment schedules and service terms

2.3 Consequences of Non-Compliance

Failure to meet these responsibilities may result in service delays, suspension, or termination without refund.

3. Payment Terms & Billing

3.1 Payment Methods

We accept payments via:

  • Credit and debit cards

  • ACH bank transfers

  • Wire transfers for enterprise accounts

  • Other methods as mutually agreed

3.2 Billing and Fees

  • Service Fees: Monthly recurring fees as specified in your service agreement

  • Implementation Fees: One-time setup costs for custom automation development

  • Usage Fees: Variable costs based on transaction volume where applicable

  • Billing Cycle: Monthly in advance unless otherwise specified

3.3 Late Payments

  • Late payments may incur service suspension after 10 days past due

  • A late fee of 1.5% per month may be applied to overdue amounts

  • Services resume upon payment of all outstanding amounts

3.4 Refund Policy

  • Service Fees: Prorated refunds based on unused service days in current billing period

  • Implementation Fees: Refunds based on work completed, subject to minimum charges

  • No Refund Scenarios: Breach of Terms, client-requested termination after service delivery begins

3. Payment Terms & Billing

3.1 Payment Methods

We accept payments via:

  • Credit and debit cards

  • ACH bank transfers

  • Wire transfers for enterprise accounts

  • Other methods as mutually agreed

3.2 Billing and Fees

  • Service Fees: Monthly recurring fees as specified in your service agreement

  • Implementation Fees: One-time setup costs for custom automation development

  • Usage Fees: Variable costs based on transaction volume where applicable

  • Billing Cycle: Monthly in advance unless otherwise specified

3.3 Late Payments

  • Late payments may incur service suspension after 10 days past due

  • A late fee of 1.5% per month may be applied to overdue amounts

  • Services resume upon payment of all outstanding amounts

3.4 Refund Policy

  • Service Fees: Prorated refunds based on unused service days in current billing period

  • Implementation Fees: Refunds based on work completed, subject to minimum charges

  • No Refund Scenarios: Breach of Terms, client-requested termination after service delivery begins

3. Payment Terms & Billing

3.1 Payment Methods

We accept payments via:

  • Credit and debit cards

  • ACH bank transfers

  • Wire transfers for enterprise accounts

  • Other methods as mutually agreed

3.2 Billing and Fees

  • Service Fees: Monthly recurring fees as specified in your service agreement

  • Implementation Fees: One-time setup costs for custom automation development

  • Usage Fees: Variable costs based on transaction volume where applicable

  • Billing Cycle: Monthly in advance unless otherwise specified

3.3 Late Payments

  • Late payments may incur service suspension after 10 days past due

  • A late fee of 1.5% per month may be applied to overdue amounts

  • Services resume upon payment of all outstanding amounts

3.4 Refund Policy

  • Service Fees: Prorated refunds based on unused service days in current billing period

  • Implementation Fees: Refunds based on work completed, subject to minimum charges

  • No Refund Scenarios: Breach of Terms, client-requested termination after service delivery begins

4. Data Protection & Confidentiality

4.1 Data Handling

We process client data solely to deliver contracted services. All data handling complies with our Privacy Policy and applicable data protection regulations.

4.2 Confidentiality

We maintain strict confidentiality of all client information and business processes. Our team members sign confidentiality agreements covering all client engagements.

4.3 Data Security

We implement enterprise-grade security measures including:

  • Encrypted data transmission and storage

  • Regular security audits and monitoring

  • Access controls limiting data exposure

  • Incident response procedures

4.4 Data Retention

Client data is retained for 24 months after service termination unless longer retention is required by law or requested by client.

4. Data Protection & Confidentiality

4.1 Data Handling

We process client data solely to deliver contracted services. All data handling complies with our Privacy Policy and applicable data protection regulations.

4.2 Confidentiality

We maintain strict confidentiality of all client information and business processes. Our team members sign confidentiality agreements covering all client engagements.

4.3 Data Security

We implement enterprise-grade security measures including:

  • Encrypted data transmission and storage

  • Regular security audits and monitoring

  • Access controls limiting data exposure

  • Incident response procedures

4.4 Data Retention

Client data is retained for 24 months after service termination unless longer retention is required by law or requested by client.

4. Data Protection & Confidentiality

4.1 Data Handling

We process client data solely to deliver contracted services. All data handling complies with our Privacy Policy and applicable data protection regulations.

4.2 Confidentiality

We maintain strict confidentiality of all client information and business processes. Our team members sign confidentiality agreements covering all client engagements.

4.3 Data Security

We implement enterprise-grade security measures including:

  • Encrypted data transmission and storage

  • Regular security audits and monitoring

  • Access controls limiting data exposure

  • Incident response procedures

4.4 Data Retention

Client data is retained for 24 months after service termination unless longer retention is required by law or requested by client.

5. Intellectual Property


5.1 Service Platforms

Our automation platforms, methodologies, and core technology remain our exclusive property.

5.2 Custom Developments

  • Custom Workflows: Client owns business process designs; we retain technology implementation rights

  • Integrations: Client receives usage rights; we retain ownership of integration code

  • Data and Configurations: Client owns their data and business-specific configurations

5.3 Restrictions

You may not:

  • Reverse engineer or attempt to access our underlying technology

  • Reproduce or distribute our proprietary materials

  • Create competing services using our methodologies

  • Share access credentials with unauthorized parties

5. Intellectual Property


5.1 Service Platforms

Our automation platforms, methodologies, and core technology remain our exclusive property.

5.2 Custom Developments

  • Custom Workflows: Client owns business process designs; we retain technology implementation rights

  • Integrations: Client receives usage rights; we retain ownership of integration code

  • Data and Configurations: Client owns their data and business-specific configurations

5.3 Restrictions

You may not:

  • Reverse engineer or attempt to access our underlying technology

  • Reproduce or distribute our proprietary materials

  • Create competing services using our methodologies

  • Share access credentials with unauthorized parties

5. Intellectual Property


5.1 Service Platforms

Our automation platforms, methodologies, and core technology remain our exclusive property.

5.2 Custom Developments

  • Custom Workflows: Client owns business process designs; we retain technology implementation rights

  • Integrations: Client receives usage rights; we retain ownership of integration code

  • Data and Configurations: Client owns their data and business-specific configurations

5.3 Restrictions

You may not:

  • Reverse engineer or attempt to access our underlying technology

  • Reproduce or distribute our proprietary materials

  • Create competing services using our methodologies

  • Share access credentials with unauthorized parties

6. Service Levels & Support

6.1 Uptime Commitment

We target 99.9% uptime for all automation services with proactive monitoring and maintenance.

6.2 Support Coverage

  • Business Hours: Monday-Friday, 9 AM - 6 PM CT

  • Response Times: Within 4 hours for critical issues, 24 hours for standard requests

  • Emergency Support: Available for service-affecting issues

6.3 Maintenance

Scheduled maintenance will be communicated at least 48 hours in advance. Emergency maintenance may occur with minimal notice.

6. Service Levels & Support

6.1 Uptime Commitment

We target 99.9% uptime for all automation services with proactive monitoring and maintenance.

6.2 Support Coverage

  • Business Hours: Monday-Friday, 9 AM - 6 PM CT

  • Response Times: Within 4 hours for critical issues, 24 hours for standard requests

  • Emergency Support: Available for service-affecting issues

6.3 Maintenance

Scheduled maintenance will be communicated at least 48 hours in advance. Emergency maintenance may occur with minimal notice.

7. Disclaimers & Limitation of Liability


7.1 Service Warranties

SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7.2 Limitation of Liability

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE FEES YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM.

7.3 Excluded Damages

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF REVENUE, PROFITS, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.4 Client Systems

We are not responsible for issues arising from client system failures, third-party service outages, or client-controlled integrations.

7. Disclaimers & Limitation of Liability


7.1 Service Warranties

SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7.2 Limitation of Liability

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE FEES YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM.

7.3 Excluded Damages

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF REVENUE, PROFITS, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.4 Client Systems

We are not responsible for issues arising from client system failures, third-party service outages, or client-controlled integrations.

7. Disclaimers & Limitation of Liability


7.1 Service Warranties

SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

7.2 Limitation of Liability

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE FEES YOU PAID IN THE 12 MONTHS PRECEDING THE CLAIM.

7.3 Excluded Damages

WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF REVENUE, PROFITS, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.4 Client Systems

We are not responsible for issues arising from client system failures, third-party service outages, or client-controlled integrations.

8. Termination

8.1 Termination by Either Party

Either party may terminate with 30 days' written notice. Enterprise agreements may have different notice requirements as specified in the contract.

8.2 Immediate Termination

We may terminate immediately if you:

  • Breach these Terms and fail to cure within 10 days of notice

  • Fail to pay amounts due within 30 days of invoice date

  • Engage in illegal or unethical conduct affecting our business

8.3 Effect of Termination

Upon termination:

  • All unpaid fees become immediately due

  • We will provide data export in standard formats

  • Access to our platforms will be discontinued

  • Confidentiality obligations continue indefinitely

8. Termination

8.1 Termination by Either Party

Either party may terminate with 30 days' written notice. Enterprise agreements may have different notice requirements as specified in the contract.

8.2 Immediate Termination

We may terminate immediately if you:

  • Breach these Terms and fail to cure within 10 days of notice

  • Fail to pay amounts due within 30 days of invoice date

  • Engage in illegal or unethical conduct affecting our business

8.3 Effect of Termination

Upon termination:

  • All unpaid fees become immediately due

  • We will provide data export in standard formats

  • Access to our platforms will be discontinued

  • Confidentiality obligations continue indefinitely

8. Termination

8.1 Termination by Either Party

Either party may terminate with 30 days' written notice. Enterprise agreements may have different notice requirements as specified in the contract.

8.2 Immediate Termination

We may terminate immediately if you:

  • Breach these Terms and fail to cure within 10 days of notice

  • Fail to pay amounts due within 30 days of invoice date

  • Engage in illegal or unethical conduct affecting our business

8.3 Effect of Termination

Upon termination:

  • All unpaid fees become immediately due

  • We will provide data export in standard formats

  • Access to our platforms will be discontinued

  • Confidentiality obligations continue indefinitely

9. Force Majeure

Neither party shall be liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, network outages, or other force majeure events.

9. Force Majeure

Neither party shall be liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, network outages, or other force majeure events.

9. Force Majeure

Neither party shall be liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, network outages, or other force majeure events.

10. Governing Law & Dispute Resolution

10.1 Governing Law

These Terms are governed by Texas law, without regard to conflict of law principles.

10.2 Dispute Resolution

  • Informal Resolution: Parties will first attempt good faith negotiation for 30 days

  • Mediation: Unresolved disputes proceed to mediation in Houston, Texas

  • Arbitration: If mediation fails, binding arbitration under American Arbitration Association rules

  • Venue: State and federal courts in Harris County, Texas for any court proceedings

10.3 Jury Trial Waiver

Both parties waive the right to trial by jury for any disputes arising under these Terms.

10. Governing Law & Dispute Resolution

10.1 Governing Law

These Terms are governed by Texas law, without regard to conflict of law principles.

10.2 Dispute Resolution

  • Informal Resolution: Parties will first attempt good faith negotiation for 30 days

  • Mediation: Unresolved disputes proceed to mediation in Houston, Texas

  • Arbitration: If mediation fails, binding arbitration under American Arbitration Association rules

  • Venue: State and federal courts in Harris County, Texas for any court proceedings

10.3 Jury Trial Waiver

Both parties waive the right to trial by jury for any disputes arising under these Terms.

10. Governing Law & Dispute Resolution

10.1 Governing Law

These Terms are governed by Texas law, without regard to conflict of law principles.

10.2 Dispute Resolution

  • Informal Resolution: Parties will first attempt good faith negotiation for 30 days

  • Mediation: Unresolved disputes proceed to mediation in Houston, Texas

  • Arbitration: If mediation fails, binding arbitration under American Arbitration Association rules

  • Venue: State and federal courts in Harris County, Texas for any court proceedings

10.3 Jury Trial Waiver

Both parties waive the right to trial by jury for any disputes arising under these Terms.

11. Performance Claims


11.1 Processing Speed and Accuracy Metrics


Processing speed improvements, accuracy percentages, and ROI calculations referenced in our marketing materials, case studies, and sales presentations are based on implementations with existing clients, including Chesmar Homes divisions and other customer deployments. These metrics represent actual results achieved under specific conditions and configurations.

11.2 Variable Factors Affecting Performance

Actual results may vary significantly based on multiple factors including:

Document Complexity:

  • Format standardization and consistency

  • Quality of source documents and scans

  • Variety of document types and layouts

  • Language and character recognition requirements

Volume and Processing Characteristics:

  • Monthly and daily processing volumes

  • Peak processing periods and timing

  • Batch sizes and frequency of submissions

  • Integration complexity with existing systems

System Configuration:

  • Client system compatibility and performance

  • Network connectivity and bandwidth

  • Custom business rules and validation requirements

  • Integration points and data transformation needs

Business Process Variables:

  • Staff training and adoption rates

  • Process standardization and compliance

  • Exception handling and review procedures

  • Quality assurance and validation requirement

11.3 Individual Results Disclaimer

Individual client results are not guaranteed to match case study outcomes, benchmark metrics, or performance claims made in marketing materials. Each implementation is unique and success depends on client-specific factors including data quality, process standardization, system compatibility, and operational practices.

11.4 Performance Optimization

We work closely with each client to optimize performance within their specific environment and will make reasonable efforts to achieve results comparable to our published benchmarks. However, we cannot guarantee specific performance levels, processing speeds, or accuracy rates for any individual implementation.

11.5 Reporting and Measurement

Performance metrics will be measured and reported based on mutually agreed-upon criteria established during the implementation phase. Regular performance reviews will identify opportunities for optimization and improvement within your specific operational context.

12. General Provisions

12.1 Changes to Terms

We may update these Terms with 30 days' notice. Continued use after changes constitutes acceptance. Material changes affecting active contracts require mutual agreement.

12.2 Severability

If any provision is found unenforceable, the remainder of these Terms remains in full effect.

12.3 Assignment

You may not assign these Terms without our written consent. We may assign to affiliates or in connection with business transfers.

12.4 Entire Agreement

These Terms, together with your service agreement and our Privacy Policy, constitute the complete agreement between parties.

12. General Provisions

12.1 Changes to Terms

We may update these Terms with 30 days' notice. Continued use after changes constitutes acceptance. Material changes affecting active contracts require mutual agreement.

12.2 Severability

If any provision is found unenforceable, the remainder of these Terms remains in full effect.

12.3 Assignment

You may not assign these Terms without our written consent. We may assign to affiliates or in connection with business transfers.

12.4 Entire Agreement

These Terms, together with your service agreement and our Privacy Policy, constitute the complete agreement between parties.

12. General Provisions

12.1 Changes to Terms

We may update these Terms with 30 days' notice. Continued use after changes constitutes acceptance. Material changes affecting active contracts require mutual agreement.

12.2 Severability

If any provision is found unenforceable, the remainder of these Terms remains in full effect.

12.3 Assignment

You may not assign these Terms without our written consent. We may assign to affiliates or in connection with business transfers.

12.4 Entire Agreement

These Terms, together with your service agreement and our Privacy Policy, constitute the complete agreement between parties.

13. Contact Information

For questions about these Terms, please contact:

Actify Automations LLC
23422 Pearson Bend Ln
Richmond, TX 77469
Email: admin@actifyautomations.com
Phone: (832) 557-6555

13. Contact Information

For questions about these Terms, please contact:

Actify Automations LLC
23422 Pearson Bend Ln
Richmond, TX 77469
Email: admin@actifyautomations.com
Phone: (832) 557-6555

13. Contact Information

For questions about these Terms, please contact:

Actify Automations LLC
23422 Pearson Bend Ln
Richmond, TX 77469
Email: admin@actifyautomations.com
Phone: (832) 557-6555