Our Solution
Our Solution
Pure Radiance turned education gaps into booked appointments and took a huge chunk out of their manual workload—without losing that personal touch.
Pure Radiance turned education gaps into booked appointments and took a huge chunk out of their manual workload—without losing that personal touch.
Pure Radiance was stuck in this loop: slow replies, the same FAQs over and over, and leads dropping off because they didn’t really understand the treatments. They needed to speed things up and give prospects real, on‑demand info.
Pure Radiance was stuck in this loop: slow replies, the same FAQs over and over, and leads dropping off because they didn’t really understand the treatments. They needed to speed things up and give prospects real, on‑demand info.
Our solution
We rolled out an AI engagement bot on their website and SMS. It’s live 24/7, chats like a human, and:
Teaches each person about the exact treatments they’re curious about
Guides them through which service fits their goals
Qualifies the hot leads ready to book
Hands off seamlessly to a real staff member when it makes sense
The payoff
75% more monthly bookings
Response times shrank from over 3 hours to under 2 minutes
Team saved 30+ hours every month (no more answering the same 10 questions)
Why it matters
Clients feel confident because they get instant, tailored info
Staff can focus on the actual treatments and high‑value interactions
The bot never sleeps—so no inquiry ever goes unanswered
Every conversation feels personal, builds trust, and pushes people toward booking
Other Projects
Other Projects
Other Case Studies
Check our other project case studies with detailed explanations
Our Solution
Pure Radiance turned education gaps into booked appointments and took a huge chunk out of their manual workload—without losing that personal touch.
Pure Radiance was stuck in this loop: slow replies, the same FAQs over and over, and leads dropping off because they didn’t really understand the treatments. They needed to speed things up and give prospects real, on‑demand info.
Our solution
We rolled out an AI engagement bot on their website and SMS. It’s live 24/7, chats like a human, and:
Teaches each person about the exact treatments they’re curious about
Guides them through which service fits their goals
Qualifies the hot leads ready to book
Hands off seamlessly to a real staff member when it makes sense
The payoff
75% more monthly bookings
Response times shrank from over 3 hours to under 2 minutes
Team saved 30+ hours every month (no more answering the same 10 questions)
Why it matters
Clients feel confident because they get instant, tailored info
Staff can focus on the actual treatments and high‑value interactions
The bot never sleeps—so no inquiry ever goes unanswered
Every conversation feels personal, builds trust, and pushes people toward booking
Other Projects
Other Case Studies
Check our other project case studies with detailed explanations